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Mediation Services Resource Bank

OSSTF's Mediation Services Resource Bank (MSRB) has a mandate to provide mediation services to members requesting assistance in the resolution of disputes with other members. OSSTF will assign a tranined mediator (an OSSTF member) from outside the region to work with the members to help them resolve their conflict. The mediator does not "rule" on the issue. He/she helps the parties to come to their own resolution. All information is kept confidential and no records are kept. The mediator will complete a report which will only state whether or not the mediation was successful. Once mediation has been requested a mediator is assigned and that mediator will contac the members to arrange for a time to come to the area to meet with them.

MSRB services are appropriate in the following circumstances:

  • The conflict is specific;

Both parties:

  • See the mediator as neutral;
  • Agree voluntarily to the process; 
  • Have an investment in resolution;
  • Desire a solution;
  • Commit to the time to work towards solving the conflict.

For more information click on MRSB.

* To make an appointment to speak with an OSSTF rep, please call your District Office or email This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. .